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RETURNS AND EXCHANGES
Your purchase maybe returned for refund within 14 days of the delivery date.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. Alternatively, if preferred, we will exchange the item if we have it in stock. Returns will NOT be accepted for items that are past the use by date of 14 days.
In the case of any product(s) being returned for any reason, the returned item(s) must be complete. If the returned item was listed as “new”, it must be returned in original factory condition with intact UPC codes. All returned merchandise; either new or used MUST include all packaging materials, inserts, manuals and accessories that were sent to you. When the item is shipped back to us it MUST be double boxed. Please do not tape or write anything on the item or its original packaging. We reserve the right to refuse a return on any product that does not meet these requirements.
We DO NOT accept any product that is returned incomplete or in a less than the condition in which it was sold as described above. Customers are responsible for shipping and insuring their package, at full value. Shipping must be with a reputable carrier with an on-line tracking system. Packages lost, stolen or damaged during a return to us are the responsibility of the customer.
REFUNDS:
We will issue a full refund on receipt, excluding the original delivery charge.
Please allow up to 2 weeks for your refund to be processed.
All refunds will be issued in the same manner that payment was received.
Shipping and handling charges are NOT refundable.
***Disclaimer: Our products generally come from surplus and liquidation auctions. We claim no affiliation with the manufacturers of our products. Safety and any other technical or general questions should be taken up with them. ***
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